Challenge
With the company since 2015, Zohair was aware of Bioquell鈥檚 long history with Exel, and the evolution of Exel鈥檚 system footprint within the business over that time.
In particular, he explains, he was keen to eliminate some of the customisation that had taken place within the previous version, and return Bioquell to the standard EFACS solution.
Another goal, he adds, was to move away from stand-alone third-party shopfloor data collection, and embrace the newly-updated shopfloor data collection functionality in EFACS. Finally, the plan was to also take advantage of the additional reporting functionality offered by EFACS E/8 version 8.6.1, which
would help to eliminate a series of 鈥榖olt on鈥 spreadsheets that had been developed.
鈥淲ith everything carried out within EFACS, we鈥檇 be seeing a 鈥榮ingle version of the truth鈥, thereby eliminating debates about which system had the right data,鈥 he notes.
In striving for this goal, Bioquell was consciously mirroring an earlier enterprise software decision taken within the business back in 2010, when it had elected to abandon a previously-implemented field service management system and adopt Exel鈥檚 competing Field Service offering instead.
It had made sense for as much as possible to take place under the Exel umbrella, taking advantage of the complete integration inherent in EFACS E/8, and the efficiencies achieved by avoiding double data-entry and 鈥榙ata creep鈥 between systems.
鈥淲hat that has given us is a centralised system for both manufacturing and field service: everything that we need is there in one seamless system, stretching all the way from the sales function to the service function,鈥 says Zohair.
And now, with the decision to migrate to the latest, newest version of EFACS E/8, Bioquell could exploit not only the new version鈥檚 upgraded shopfloor data capture capabilities, but also its powerfully-enhanced reporting and business intelligence capabilities – Microsoft鈥檚 Power BI, and BIRT-based real-time dashboards and business intelligence.